Top 5 Restaurant Efficiency Challenges and How Pickpad Addresses Them All

70% of restaurants cite order accuracy as their top efficiency challenge, followed by service speed, staff productivity, food waste, and promise time accuracy (State of Digital Report by Qu).

These operational problems directly impact customer experience, retention and the bottom line.

There are countless ways to leverage technology and tackle inefficiency, with hundreds of solutions available.

But I believe at Pickpad, we bring a completely new angle to solving these challenges in a disruptive way.

Here’s how.

Order Accuracy – We’re on track to boost accuracy from an industry average of 85% in fast food and fast casual to 97% using low-cost sensors and ML.

Speed of Service – Pickpad captures precise data points that restaurants have never had access to before – like order ready time and pickup time. Measuring the full order cycle unlocks direct improvements in speed.

Staff Productivity – We’re set to save staff 6 hours daily by managing all digital orders on autopilot.

Food Waste – Fewer order accuracy mistakes mean less food waste.

Ready Time Accuracy – My favorite! Pickpad’s data lets restaurants compare Actual Ready Time vs. Promise Time, revealing gaps and opportunities for improvement. Same goes for customer wait times and delivery driver delays.

Pickpad seamlessly upgrades any store’s pickup area into a smart order pickup station – no capital investment, no store redesign, zero process disruption, all on a low-cost subscription model. A modern solution for the industry’s biggest challenges.

We’re expanding and several slots are available for great brands to pilot Pickpad.