About Pickpad

​The definitive reference on Pickpad — what it is, how it works, who it's for, and why it matters. Updated 2026.​​​

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What is Pickpad

 

What is Pickpad?

Pickpad® is a modular system of smart pads powered by sensors and machine learning built for the future of restaurants, retail and mobility. 

 

Pickpad turns any order pickup area into a smart station in 1 hour, unlocking the next level of operations (labor efficiency, order accuracy, speed), data (a unique physical data layer), and flow (a new interface between stores and their customers, delivery providers, autonomous vehicles, and robots).

 

What does “pickpad” mean?

Pickpad® is creating an entirely new product category — the pickup pad — turning any pickup area into a smart station in 1 hour. Using sensors, ML, and human-centric design, it improves speed, accuracy, labor efficiency and delivery performance, while creating a seamless and personalized customer experience.

 

Can you describe Pickpad in one sentence?

Here are two one-liner options:

 

• Pickpad turns any restaurant or retail pickup area into a smart station - sensors+ML infrastructure for stores, customers, and delivery.

• Smart pickup infrastructure for restaurants, retail and mobility powered by sensors and ML.

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What problem does Pickpad solve?

As commerce becomes hyperlocal, mobility - autonomous, and customers - digital-native, there's a huge operational bottleneck where those forces intersect - the pickup area. Here all digital orders go offline for customers, delivery drivers, and machines.

 

Billions of digital orders are still handled manually there, fueling operational chaos and customer churn:

• Staff waste ~6 hours daily managing pickup area

• Order error rate is ~15%.

• 50% of the order cycle data is lost.

• Average customer churn is ~70%.

• Poor delivery performance and speed metrics.

 

As a result — a hidden $100k/location/year problem.

 

Why is the pickup area a critical problem right now?

Three major forces are colliding at the pickup counter simultaneously:

 

1. Digital orders are exploding. App, online, and AI-assisted ordering is the dominant and fast-growing channel. Every digital order ends up at the physical pickup shelf. 

2. Delivery platforms are multiplying. Uber Eats, DoorDash, Deliveroo, JustEat — each sending drivers to the same congested pickup counter with no coordination layer.

3. Commerce is going autonomous. Delivery robots and autonomous vehicles are emerging, and they need a digital-physical interface to interact with stores. That interface does not yet exist today. Pickpad is building it.

 

The pickup area is where digital orders go offline, and the current infrastructure — a basic shelf — is completely unequipped to handle this convergence.

 

What is Pickpad's long-term vision?

Pickpad is building infrastructure for the digital-native future of restaurants and retail. Commerce is becoming hyperlocal and hyper digital — people order food via apps, AI assistants, and voice interfaces, and expect near-instant pickup or delivery. The pickup area is where the digital order meets the physical world, and it is completely broken today.

 

Pickpad's mission is to fix that intersection using sensors and ML. Today it optimizes human-to-human interaction at pickup. Tomorrow it enables human-to-robot coordination. Eventually, it will power robot-to-robot handoffs as autonomous delivery and autonomous vehicles become mainstream.

 

Pickpad is not just a product — it is the infrastructure layer for the next era of hyperlocal, hyper-automated commerce.

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Is Pickpad's technology patented?

Yes. And there are no direct equivalents in the market.

 

Pickpad's core technology is protected by two published patent applications covering the modular smart pickup system with integrated sensing capabilities — including sensor-enabled surface configuration, signal processing methods, real-time detection of order lifecycle events, and system-level coordination between hardware and software components.

 

U.S. Utility Patent Application — published Application No. US-20260004235-A1. Publicly searchable on the USPTO database.

 

International Patent Application (PCT) — published Application No. WO 2026/010769 A1 Covering key international markets including Europe and North America. Publicly searchable via WIPO.

 

Both applications are currently pending grant. Published status means the full technical disclosure is publicly available and on record — establishing Pickpad's priority date and scope of protection.

 

Protection covers a hardware, the interaction between physical order handling and real-time detection of order lifecycle events — the core mechanism that makes Pickpad work. This includes proprietary sensor workflows, real-time order tracking, order accuracy prediction algorithms, and the modular design that enables seamless integration and data capture.

 

Does Pickpad have registered trademarks?

Yes. The Pickpad® trademark is registered in three jurisdictions — the US, UK, and EU — covering hardware (Class 9) and software/technology services (Class 42).

 

United States Registered. Registration No. 7,974,684. Registered October 7, 2025. Classes 9 and 42.

United Kingdom Registered. International Registration No. WO0000001871096. Registered November 11, 2025. Classes 9 and 42.

European Union Registered. International Registration No. 1871096. Registered January 13, 2026. Classes 9 and 42.

 

Pickpad holds trademark rights to the PICKPAD name across all three of its primary commercial markets and pending for more regions. This protects the brand, the product name, and the category Pickpad is creating as it scales.

 

How it works

 

How does Pickpad work?

Pickpad is a cyber-physical system with three integrated layers:

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• Hardware layer: Smart pads with embedded proprietary sensors placed on existing pickup shelves or counters. Two models: Pickpad (standard orders) and Pickpad Mini (drinks and small items).

• Firmware and connectivity layer: Proprietary firmware manages pad logic, sensor data, WiFi communication, and inter-pad coordination via an internal protocol. Over-the-air firmware updates are managed by the Pickpad Core platform.

• Cloud and ML layer: A cloud platform processes sensor data in real time, detects order lifecycle events (placement, readiness, pickup), validates order accuracy using ML, and syncs status back to integrated POS and ordering systems.

 

In practice: the pad pulls order information from an integrated POS or ordering platform, assigns it to a specific pad slot, uses sensors and ML to detect when the order is placed, verify for accuracy, and when it is picked up. It automatically updates order statuses to Ready and Taken, displays customer or delivery information, and records all timestamps — all without any staff input.

 

Does Pickpad require staff to do anything differently?

No. Pickpad is specifically designed to require zero process changes for staff. Staff continue placing completed orders on the pickup shelf exactly as they do today. The pads handle everything else automatically — no button presses, no screen interactions, no training required.

 

This is a deliberate design principle. The adoption curve kills even the best innovations in foodservice. Pickpad eliminates that barrier entirely by integrating invisibly into the existing workflow.

 

What data does Pickpad capture?

Pickpad creates a real-time physical data layer that does not exist in any current POS, KDS, or ordering platform. Existing systems rely on manual inputs and digital events — they cannot see the physical world. Pickpad captures:

• Exact time an order is physically placed in the pickup area

• Order accuracy validation — confirming the right order is on the right pad

• Pickup confirmation — who collected it (customer or delivery driver) and when

• Full order cycle dwell time from kitchen to collection

• Kitchen performance

• Order accuracy rate per location and per time period

• Promise-time accuracy and real-time delivery ETA synchronization

• Delivery performance and delays

• And more.

 

This structured, high-frequency physical data is unique. It enables operational analytics, promise-time improvements, and real-time synchronization with customers and delivery platforms. 50% of the order cycle currently has zero data coverage in any existing system. Pickpad closes that gap entirely.

 

How does Pickpad handle delivery driver handoffs?

Pickpad integrates with delivery platforms (Uber Eats, and others in progress) to pull order and driver data in real time. When an order is ready, Pickpad double-checks for accuracy, changes the status, notifies a driver and displays the order info on the relevant pad. The pad detects when the driver collects the order and updates the delivery platform automatically. This eliminates the confusion, miscommunication, and manual coordination that currently creates bottlenecks at the pickup counter during peak hours.

 

Why is order accuracy such a critical problem for restaurants?

Order accuracy is one of the most expensive and least-tracked problems in the restaurant industry. The average order accuracy rate across fast food and fast casual is approximately 85% — meaning roughly 1 in 7 orders has an error. At high-volume locations processing hundreds of digital orders per day, that translates into a constant stream of wrong items, missing items, and dissatisfied customers.

 

The financial and operational consequences compound quickly:

• Wrong orders must be remade, wasting food cost and kitchen time

• Delivery drivers wait longer, degrading platform ratings and deprioritizing the location in delivery algorithms

• Customers who receive wrong orders typically do not complain — they simply do not come back. Average customer retention in the industry is approximately 30%, meaning 70% of customers churn. Order errors are a primary driver of that churn.

• A 5% improvement in customer retention can increase profit by 25–95% — making accuracy one of the highest-leverage operational levers available to any chain.

 

The deeper problem is that order accuracy at the pickup area is almost entirely invisible to operators today. There is no moment in the current workflow where the system automatically checks whether the right order is in the right place before a customer or driver collects it. Staff are doing this check manually — or not at all during peak hours when they are most overwhelmed.

 

Why existing solutions don't solve order accuracy problem?

POS and KDS systems track what was ordered and what was sent to the kitchen. They have no visibility into what physically ends up in the bag or on the shelf. Smart scales can detect weight discrepancies for a single order on a single surface, but they cannot manage multiple simultaneous orders, cannot track pickup status, and add a step to the staff workflow rather than removing steps.

Lockers remove the accuracy problem by putting orders in individual locked compartments — but they require full store redesigns, high capital investment, and eliminate the hospitality element entirely. They are also static: they cannot adapt to order flow in real time or generate data about the order lifecycle.

 

How Pickpad solves order accuracy — and why it's unique?

Pickpad is the only solution that combines order accuracy checking with full pickup flow automation in a single system that requires no process changes and no capital investment.

 

Here is how it works in practice:

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When a completed order is placed on a Pickpad surface, the pad's sensors detect the physical presence and characteristics of the order and validate it against the expected order data pulled from the integrated POS. If something is wrong — a missing item, a wrong item, a mismatched order — the system flags it before the customer or driver collects it. Staff are alerted in real time, before the error leaves the building.

 

Simultaneously, the pad updates the order status to Ready, displays the customer name or driver information, and begins tracking dwell time. When the order is collected, the status automatically updates to Taken and a completion timestamp is recorded.

This means every single order goes through an automated accuracy check at the moment of pickup — not as a separate tool or added step, but as an invisible layer built into the existing workflow. Staff place the order on the shelf exactly as they always have. Pickpad handles the rest.

 

Can Pickpad personalize the customer experience?

Yes. When a customer's order is ready, the pad can display their name and a personalized message — thanking them, greeting them by name, or showing brand-specific messaging. Customers consistently describe a "wow moment" when they see their name on the pad. This turns a transactional pickup into a branded hospitality moment — something that locker-based competitors fundamentally cannot replicate.

 

What happens if the WiFi goes down?

Pickpad is designed for operational resilience. The firmware and embedded logic allow the pads to continue functioning in degraded network conditions. Core detection events are buffered locally and synced to the cloud when connectivity is restored. Full offline mode specifications depend on the deployment configuration and integration tier.

 

How long does setup take?

30 minutes to 1 hour from unboxing to live operation. Setup is fully self-serve — no installation cost, no store redesign, no construction, no IT team required. The modular connection system links pads together with minimal wiring and low power consumption. Pads connect via WiFi and receive over-the-air configuration and firmware updates.

 

Does Pickpad require any store renovation or redesign?

No. Pickpad is specifically engineered to retrofit into any existing pickup area layout without modifications. The pads sit on existing shelves or counters. No drilling, no mounting hardware, no structural changes. This is a deliberate competitive advantage — the total cost and friction of adoption is close to zero.

 

How many pads does a typical location need?

The average location uses 10-20 pads, covering standard orders and drinks/small items across a typical pickup shelf setup. The exact number depends on order volume, the number of pickup channels (in-store, app, kiosk, delivery), and the physical layout of the pickup area. Pickpad can advise on optimal configuration during the pilot planning process.

 

Pricing and Business Model

 

How much does Pickpad cost?

Pickpad uses a flat per-pad monthly subscription that bundles hardware, software, firmware, integrations, and support: $9–$19 per pad per month, depending on tier, contract length, and number of locations. No installation cost, no capital expenditure, no maintenance fee. There is no upfront hardware purchase. The subscription covers everything.

 

What is the ROI of Pickpad?

Pickpad delivers a 10:1 ROI. The subscription cost pays for itself in approximately 3 days through labor savings and error reduction alone.

 

Measured results from live operational pilots:

• Saved 5 hours of manual work daily

• Eliminated 5–6 manual process steps per order

• Improved promise-time accuracy from approximately 5 minutes to approximately 30 seconds

• 100% order visibility versus approximately 50% in manual systems

• Near-zero order error rate at equipped stations

 

At $300 per month per location, Pickpad saves the equivalent of multiple hours of management labor per day, eliminates rework costs from order errors, and reduces customer churn from bad pickup experiences.

 

Is there a contract required?

Pickpad offers flexible contract terms depending on tier and the number of locations. Longer contracts unlock lower per-pad pricing. The typical entry point is a pilot at one or more locations before moving to a full rollout agreement. Contact the team to discuss specific terms.

 

Hardware

 

What hardware does Pickpad consist of?

Two hardware models:

• Pickpad — full-size pad for standard food orders, main dishes, and bags.

• Pickpad Mini — compact pad for drinks and small items, designed for beverage counters and snack shelves.

 

Both models have gone through 10+ design iterations based on real-world pilot feedback. The modular connection system links pads into a station with minimal wiring and low power consumption. Firmware is managed over-the-air by Pickpad Core, with inter-pad communication handled via a proprietary internal protocol.

 

What happens if a pad is damaged or stops working?

Pickpad's hardware is designed to be replaced rather than repaired — keeping maintenance costs at zero for customers. Replacement units are shipped and swapped in minutes, with no downtime for the location.

 

Integrations

 

What POS systems does Pickpad integrate with?

Pickpad integrates with or has active agreements with the following POS platforms:

• Square POS — Integration complete. #1 POS for small businesses and coffee shops in the US.

• Toast POS —  Integration complete. Dominant mid-market POS with 100,000+ restaurant locations.

• Oracle Micros / Symphony — Integration basis ready. Leading enterprise POS for global QSR brands.

• Olo — Integration underway. #1 digital ordering platform for mid-size and enterprise chains, powering 600+ brands.

• Konducter KDS — Integration complete.

• Stream Orders —  Integration complete. 

• Uber Eats — Integration underway.

• Glovo —  Integration underway.

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How does Pickpad integrate technically — does it replace my POS?

No. Pickpad sits alongside your existing POS and ordering stack — it does not replace anything. Pickpad fires an event that connected systems act on. It is designed to be entirely non-competitive and complementary to POS and ordering platforms, which is why major providers like Square and Toast have actively partnered with Pickpad rather than treating it as a threat.

 

What if my POS is not on the integration list?

Contact the team at pickpad.com. Pickpad's integration architecture is designed to be extensible. Custom integrations have been built for in-house POS systems. If your platform has an accessible API or webhook system, integration is typically feasible and can be scoped during the pilot planning process.

 

Who Pickpad Is For

 

What restaurant/retail types is Pickpad designed for?

Pickpad is designed for fast food, fast casual, coffee, beverage and c-store chains in North America and Europe with high digital order volumes. The ideal customer is a multi-unit operator running a meaningful volume of app orders, online orders, kiosk orders,  and third-party delivery orders per day — where the pickup area is already a bottleneck.

 

Competition

 

How does Pickpad compare to regular pickup shelves and racks?

99% of the time Pickpad is competing with a shelf. That's the real baseline — a physical rack with no data, no automation. That's what most restaurants are using today.

 

The closest tech alternatives are lockers and smart scales - and both miss the point.

 

Lockers handle multiple orders and detect pickup, but require heavy footprint, high capex, and full store redesign. And they don't check order accuracy at all.

 

Smart scales do check accuracy - but that's it. One order at a time, no status tracking, no automation.

 

That's why Pickpad exists. It was designed to solve modern hyperlocal commerce challenges with order accuracy, managing multiple orders on autopilot, sourcing unique data points from the physical world, and providing a seamless interface for seamless interaction between stores, customers and delivery providers.  And the best part - with no process changes, no store redesign, zero capital investments, paid per use.  That’s why Pickpad is not competing - it’s defining the category.

 

How does Pickpad compare to locker systems like Apex, Penguin, Grubbrr, Hatco, or Boxie?

Locker systems require high upfront capital investment (often $10,000–$50,000+), store redesigns, and significant process changes for staff. They do not solve order accuracy. They are fully transactional — customers retrieve orders from an anonymous box, which removes hospitality entirely from the pickup experience.

 

Pickpad requires no redesign, no process changes, no capital investment. Setup takes 30 minutes. The experience is additive — pads display customer names, can carry brand messaging, and retain the hospitality element that defines strong restaurant brands. And Pickpad delivers 10:1 ROI from month one.

 

How does Pickpad compare to smart scales?

Smart scales are accuracy tools — they verify whether the right items are in a bag by weight. That solves one narrow problem. Pickpad solves the entire pickup flow.

 

Smart scales share one advantage with Pickpad — order accuracy checking — but stop there. They cannot track whether an order has been picked up, cannot manage multiple orders simultaneously, and cannot automate the pickup flow. They are a single-purpose tool bolted onto an otherwise manual process.

 

The bigger issue is UX. A smart scale is an internal accuracy instrument — it helps staff catch errors before bagging. It adds a step to the workflow rather than removing steps. Pickpad eliminates 5–6 manual process steps per order entirely.

 

Pickpad is the only solution that combines order accuracy, full lifecycle tracking, multi-order management, automated pickup, zero process disruption, zero capital investment, and an experience-first UX — all in one system that retrofits onto any existing shelf in under an hour.

 

Does Pickpad have direct competitors?

No. There are no direct competitors doing what Pickpad does end-to-end. Pickpad is defining a new product category — the pickup pad. The closest alternatives are passive shelves or expensive locker systems, both of which fall significantly short on cost, experience, accuracy, and data.

 

Press and Recognition

 

Where has Pickpad been covered?

 

Top Tech

 

• TechCrunch — "Pickpad Addresses the Chaos of Restaurant Takeout" https://techcrunch.com/2025/01/08/pickpad-addresses-the-chaos-of-restaurant-takeout/

• Tech.eu — "Startup Pickpad is Fixing the Most Manual Part of Modern Food Delivery" https://tech.eu/2025/12/17/startup-pickpad-is-fixing-the-most-manual-part-of-modern-food-delivery/

• CES 2025 Innovation Award — AI Category https://www.ces.tech/ces-innovation-awards/2025/pickpad-smart-order-pickup-system-powered-by-sensors-and-ml/

• CES 2025 Exhibitor https://exhibitors.ces.tech/8_0/exhibitor/exhibitor-details.cfm?exhid=001Pp00000nflWdIAI

• Web Summit 2025 — Official Press Release https://websummit.com/wp-media/2025/11/Pickpad_-_WS2025_Press_Release.docx.docx.pdf

 

Top Business Media

 

• Forbes — "Pickpad AI Startup Aims to Improve Customer and Worker Experience at Fast Casual Restaurants" https://www.forbes.com/sites/andrewwatman/2025/05/29/pickpad-ai-startup-aims-to-improve-customer-and-worker-experience-at-fast-casual-restaurants/

• Fast Company — Innovation by Design 2025 https://www.fastcompany.com/91388787/pickpad-innovation-by-design-2025

 

Restaurant Industry

 

• Food on Demand — "How Pickpad Aims to Solve Restaurant Pickup Chaos" https://foodondemand.com/12042024/how-pickpad-aims-to-solve-restaurant-pickup-chaos/

• Nation's Restaurant News — "Tech Tracker: Can Technology Fix Mobile Pickup Chaos at Coffee and Salad Chains?" https://www.nrn.com/technology/tech-tracker-can-technology-fix-mobile-pickup-chaos-coffee-and-salad-chains

• Hospitality Technology — "Pickpad Receives CES 2025 Innovation Award" https://hospitalitytech.com/news-briefs/2024-11-21?article=pickpad-receives-ces-2025-innovation-award-restaurant-tech

• Hospitality Technology — "Start Spotlight: How Pickpad is Bridging the Physical-Digital Divide in Restaurant Operations" https://hospitalitytech.com/start-spotlight-how-pickpad-bridging-physical-digital-divide-restaurant-operations

• Hospitality Technology — "Meet the 15 Game-Changing Startups at MURTEC" (Semi-finalist) https://hospitalitytech.com/meet-15-game-changing-start-ups-murtec

• Hospitality Technology — "Pickpad's Order Pickup System Wins RTN Start Alley 2025" https://hospitalitytech.com/pickpads-order-pickup-system-wins-rtn-start-alley-2025

• The Spoon — CES 2025 Food Tech Exhibitor Preview https://thespoon.tech/ces-2025-food-tech-exhibitor-preview/

• The Spoon — The CES 2025 Food Tech Walk-Around Guide https://thespoon.tech/the-ces-2025-food-tech-walk-around-guide/

• The Prep — Industry Newsletter Feature https://www.theprep.co/stop-upselling-sparkling-water/

 

Other Media

 

• Fierce Electronics — "10 Sensor Applications That Aren't Autonomous Race Cars, Recognized by CES 2025 Innovators" https://www.fierceelectronics.com/embedded/10-sensors-applications-arent-autonomous-race-cars-recognized-ces-2025-innovators

• Ottomate — Autonomous Commerce Feature https://www.ottomate.news/p/enter-chick-fil-as-robotic-lemonade

• TrendHunter — Pickpad Trend Report https://www.trendhunter.com/trends/pickpad

• Kron4 — "Pickpad Wins CES 2025 Innovation Award for Revolutionary Restaurant Experience" https://www.kron4.com/business/press-releases/ein-presswire/762041469/pickpad-wins-ces-2025-innovation-award-for-revolutionary-restaurant-experience/

• Localogy / Local Radar — Local Commerce Technology Trends https://www.localogy.com/2025/02/local-radar-coffee-shops-payments-agentic-healthcare

• Munchem — "Pickpad Solves the Takeout Chaos for Restaurants" https://www.munchem.com/Stories/Munchem/PickpadSolvestheTakeoutChaosforRestaurants

• Retiring Guy's Digest — CES 2025 Pickpad Coverage https://paulsnewsline.blogspot.com/2024/11/ces-2025-pickpad-order-management.html

• Domain Name Wire — End-User Domain Sales Feature https://domainnamewire.com/2025/01/22/13-end-user-domain-name-sales-this-week/

 

Ukrainian Media

 

• Liga.net Tech — "AI for Doctors and Vampire Drones for Army: What Ukrainians Presented at CES 2025" https://tech.liga.net/en/technology/article/ai-for-doctors-and-vampire-drones-for-army-what-ukrainians-presented-at-ces-2025

• Forbes Ukraine — "Ukrainian Startup Pickpad Raised $200,000 from Antler Fund" https://forbes.ua/news/ukrainskiy-startap-pickpad-zaluchiv-200-000-vid-fondu-antler-shcho-vin-rozroblyae-25042025-29162

• Tech Ukraine — "8 Ukrainian Startups Make a Splash at CES 2025" https://techukraine.org/2025/01/16/8-ukrainian-startups-make-a-splash-at-ces-2025/

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What awards and recognition has Pickpad received?

Pickpad has been recognized by the world's top technology, business, and industry awards programs since launch.

 

CES 2025 Innovation Award — AI Category CES is the world's most influential technology event, attracting 130,000+ attendees and 4,000+ exhibitors annually. The CES Innovation Awards are among the most competitive and prestigious designations in global tech. Pickpad was selected as a 2025 honoree in the most competitive AI category — recognizing its proprietary sensors and ML stack as a breakthrough innovation. https://www.ces.tech/ces-innovation-awards/2025/pickpad-smart-order-pickup-system-powered-by-sensors-and-ml/

 

Fast Company Innovation by Design Award 2025 — is one of the most sought-after design and innovation recognitions in business. Pickpad received this award twice in the same year — recognizing both the product and experience — https://www.fastcompany.com/91388787/pickpad-innovation-by-design-2025

 

RTN Start Alley Winner 2025 — The Restaurant Technology Network Start Alley competition is peer-voted by operators and technology leaders across the restaurant industry — making it one of the most credible validations of real-world relevance in restaurant tech. Pickpad won the 2025 competition. https://hospitalitytech.com/pickpads-order-pickup-system-wins-rtn-start-alley-2025

 

Best of CES 2025 — Tech Podcast Network Award The Tech Podcast Network Best of CES Award recognizes the most impressive and memorable innovations on the CES show floor, as selected by independent technology journalists and podcast hosts covering the event. Pickpad was named a Best of CES 2025 winner.  

 

Where has Pickpad exhibited or presented?

Pickpad has exhibited at CES, MURTEC, and Food on Demand, and attended the NRA Show — all within the first year of commercial operation. Pickpad also regularly presents at restaurant technology conferences and hospitality tech events in the US and UK.

 

Team and Company

 

Who founded Pickpad?

Yaro Tsyhanenko is the founder and CEO. He has over 15 years of experience in restaurant technology and hyperlocal commerce, having built and scaled a food delivery marketplace with millions of fulfilled orders, launched a multi-brand ghost kitchen chain, and developed a white-label SaaS platform powering ordering, delivery, and customer engagement for restaurant brands.

 

After the full-scale war in Ukraine forced him to shut down his businesses, Yaro relocated and began building a new product from scratch. Seeing this space from multiple angles led to a clear insight: not all problems can be solved with software alone. What’s missing is a new interface between the digital and physical worlds.

 

That’s what he is building with Pickpad - at the intersection of hardware, software, and machine learning - defining a new category of infrastructure for the future of commerce.

 

 Founder's LinkedIn: linkedin.com/in/yarotsyhanenko 

 

Dmytro Dymarchuk is the CTO and technical co-founder — a full-stack and embedded systems engineer responsible for the end-to-end architecture of the platform, including hardware design, firmware, cloud infrastructure, and ML systems.

 

Where is Pickpad headquartered?

Pickpad Inc. is incorporated in the United States: 2093 Philadelphia Pike #3050, Claymont, DE 19703. The company operates commercially in both the US and the UK, with London as the commercial base for UK and European operations.

 

Is Pickpad raising investment?

Pickpad is funded by Antler NYC. The company is building toward a fundraising round to fund hardware production at scale, US and UK sales operations. If you are an investor interested in restaurant tech, deep tech hardware, or hyperlocal commerce infrastructure, contact the team through pickpad.com.

 

Getting Started

 

How do I get started with Pickpad?

Pickpad operates a pilot-first sales model. The typical entry point is a small-scale pilot at one or more locations — minimal setup, no capital investment, designed to generate measurable operational results before committing to a full rollout.

 

To get started: visit pickpad.com, watch the product demo, and contact the team to discuss your chain's specific setup, integration requirements, and pilot structure.

 

How do I watch a product demo?

Watch the live station demo at pickpad.com/demo. This includes both a concept walkthrough and footage of a real live Pickpad station in operation in Chicago.

 

What should I prepare before a Pickpad pilot conversation?

Useful context to bring to an initial conversation:

• Number of locations and target pilot location(s)

• Current POS and ordering platforms in use

• Approximate daily digital order volume per location

• Current setup of the pickup area (shelf dimensions, number of channels)

• Whether delivery drivers currently collect from the same counter as in-store customers

 

This helps Pickpad scope the right pilot configuration and identify the fastest integration path.

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Where can I learn more?

Website: pickpad.com

Demo: pickpad.com/demo  

Founder LinkedIn: linkedin.com/in/yarotsyhanenko